Privacy Policy

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Last updated: October 2026

Tripyarri ("Tripyarri", "we", "us") respects your privacy. This policy explains what personal data we collect when you use our website or plan a trip with us, why we collect it, and the choices you have. We process personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.

1. Information we collect

Information you give us

• Contact details such as your name, phone number, WhatsApp number and email address when you send an enquiry, request a callback, download an itinerary or contact us.
• Trip preferences such as destination, travel dates, number of adults and children, budget and any message you choose to share.
• When you book: traveller names, dates of birth, passport or ID details, visa documents, meal or accessibility requirements and payment references. We collect these only when needed to make your bookings.

Information collected automatically

• Technical data such as IP address, browser type, device information and pages visited.
• Campaign information (for example UTM parameters and the page you arrived from) so we understand which channels help travellers find us.
• Cookies and similar technologies, as described in our Cookie Policy.

2. How we use your information

• To respond to your enquiry and prepare itineraries and quotations.
• To make and manage bookings with airlines, hotels, transport providers, visa service providers and insurers on your behalf.
• To send you the itinerary PDFs and trip documents you request.
• To contact you by phone, WhatsApp or email about your enquiry or booking.
• To improve our website, services and marketing, and to prevent fraud and misuse.
• To comply with legal, tax and regulatory obligations.

We will only send you promotional messages where you have agreed to receive them, and you can opt out at any time.

3. Sharing your information

We do not sell your personal data. We share it only as needed to deliver your trip and run our business, with:

• Travel suppliers such as hotels, airlines, transport operators, local guides and destination partners.
• Visa facilitation centres, embassies and insurers, when you ask us to arrange visas or insurance.
• Service providers who help us operate (for example email, hosting, analytics and payment partners), under confidentiality obligations.
• Government or law-enforcement authorities where required by law.

Some suppliers are located outside India. When your trip requires it, your data will be transferred to those countries as permitted by applicable law.

4. How long we keep it

We keep enquiry data for as long as needed to respond and follow up, and booking records for the period required by tax and accounting laws. When data is no longer needed, we delete or anonymise it.

5. Security

We use reasonable technical and organisational safeguards, including encrypted connections, access controls and private storage for documents. No method of transmission over the internet is completely secure, so please share sensitive documents only through the channels we provide.

6. Your rights

Subject to applicable law, you may ask to access, correct or erase your personal data, withdraw consent, or nominate another person to exercise your rights. To make a request, contact us using the details on our Contact page. We will respond within a reasonable time.

7. Children

Our website is not directed at children. Details of minors travelling with their families are collected only from a parent or guardian, for the purpose of the booking.

8. Grievance officer

If you have a concern about how your data is handled, please write to our Grievance Officer at the email address listed on our Contact page. We aim to resolve complaints within 30 days.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.